Product Notes

Product Variations: Due to the handmade nature of our pouches, please be aware that slight variations in size and appearance may occur.

Care Instructions: We recommend hand-washing your pouches with mild detergent and cool water. Use a soft sponge or fabric brush to gently remove stains in a circular motion, then rinse thoroughly with clean, cool water. Avoid tumble drying; instead, air-dry your pouches to prevent shrinkage or damage.

Quality Control: We personally inspect each pouch before shipping to ensure it meets our quality standards. This includes checking size, stitching, zippers, and making any necessary adjustments.

Liability and Indemnification: While we take utmost care in crafting our pouches, we are not liable for any injury or damage resulting from the use of our products. By purchasing, you agree to hold us harmless from any related claims or damages.

Return Policy: Since each bag is handmade to order, we only accept returns if the item arrives damaged. You must send a video of the damaged item within 24 hours of receiving it. The damaged bag must then be returned within 5 business days for a replacement. Please email us at ooinhandmade@gmail.com if you have any questions or concerns.

Terms Updates: These terms of service are subject to change without notice. If you have any questions or concerns, please feel free to contact us.